SHIPPING RULES AND CONDITIONS
Each shipping receipt is the proof/customs declaration for shipping of one
package, insured to the maximum amount of $100 based on the list of
items/values provided by the customer on the shipping document. Any
additional insurance can be purchased ONLY WITH THE ORIGINAL
PROOF OF PURCHASE (RECEIPT) FOR EACH ITEM INSURED and is
calculated at the cost of $1 for each $50 of insurance.
Polamer is not responsible for any technical damage of any item shipped.
Any complains and/or requests for reimbursement must be filed with the
company within 6 (six) moths of the shipping date. Polamer reserves the
right to determine the amount (not to exceed $100) and manner in which
any reimbursement will be issued based on documents provided (including
but not limited to the proof of delivery in the destination country.) Any such
reimbursement will be extended in a form of credit for Polamer services.
Any shipment of fragile goods, such as glass, ceramics, porcelain, art,
plastics etc. and other items easily susceptible to breakage is done at the
sole discretion of the shipper, who waves the right to hold Polamer
responsible for any damages due to improper packing.
Polamer is not responsible for any delays due to unforeseen reasons,
beyond company’s control. In the case of improper or incomplete contact
details (name, address, mobile telephone number of the recipient )
Polamer company is not responsible for delays or miscarriage of parcels.
By signing the shipping document, the shipper confirms that that the
shipping/custom declaration reflect the actual contents of the package and
that it does not contain any prohibited and/or hazardous materials,
including but not limited to money, narcotics, explosives, guns,
ammunition, liquids, oils, toxins and other items, shipping of which is
prohibited by the US and PL import laws. If the package contains any of
prohibited items, the package will be confiscated and destroyed by the
appropriate government agencies.
By signing the shipping document, the shipper agrees and confirms
consent to scan/inspect the package and have it destroyed if it is found to
contain any of prohibited items, without any reimbursement and agrees to
be held accountable for any costs incurred in the process.